Welcome to AIU’s Legal Framework section. This central hub is designed to provide you with easy access to all critical legal and policy documents that govern your interaction with AIU. Understanding these documents will help ensure that you are informed about your rights and responsibilities as part of our learning community.

Documents included in the Legal Framework:

  1. Terms and Conditions
    • Outlines the rules and regulations for using our AIU website and services.
  2. Privacy Policy
    • Details how we collect, use, protect, and share personal information gathered from our users.
  3. Accessibility and Inclusion Policy
    • Describes the measures AIU takes to ensure that our website and courses are accessible to all users, including those with disabilities.
  4. Cookie Policy
    • Explains the use of cookies on our website, what information they gather, and how that information is used.
  5. Acceptable Use Policy
    • Defines acceptable and prohibited activities on AIU’s digital platforms to ensure a safe and productive environment for all users.
  6. Data Protection Policy
    • Provides information on how AIU complies with data protection laws to safeguard your data from unauthorized access or misuse.
  7. Intellectual Property Policy
    • Clarifies the ownership and permitted use of content available through AIU, including how you can use AIU-provided materials and contribute your own materials.
  8. Complaints Procedure
    • Offers a step-by-step guide on how to file a complaint should you be dissatisfied with any aspect of our services, and how these complaints are handled by AIU.
  9. Child Online Safety and Guidance
    • Ensures the protection and safety of our younger users under the age of 16.

Navigating the Documents: Each document is comprehensive and designed to address specific aspects of our operations and your engagement with our services. We encourage you to read each document thoroughly to understand your rights and our obligations. If you have questions or need further clarification, please do not hesitate to contact our support team.

Contact Information: For immediate inquiries or concerns regarding our legal policies, please contact our legal department at:

  • Email: legal@aiu.ac
  • Address: Lower Addiscombe Road, Croydon, London, United Kingdom CR0 6RD

By continuing to use our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms. AIU is committed to maintaining transparency, protecting user rights, and creating an inclusive and accessible learning environment.