Managing Information Security Incidents (ISO/IEC 27002)
Breaches happen—what matters is your response speed and precision. This course teaches you the ISO/IEC 27002 framework for detecting, containing and recovering from security incidents before they escalate. In under 2 hours, you’ll gain the incident management playbook that enterprise security teams rely on.
AIU.ac Verdict: Essential for security operations staff, incident responders and compliance officers who need to operationalise ISO/IEC 27002 controls. The course is tightly focused on incident handling; it doesn’t cover broader information security governance or risk assessment frameworks.
What This Course Covers
You’ll work through the incident management lifecycle: detection and classification, containment strategies, evidence preservation and recovery procedures. The course maps directly to ISO/IEC 27002 control objectives, showing you how to implement detection mechanisms, establish escalation protocols and document lessons learned. Expect practical guidance on timelines, communication chains and post-incident reviews.
Paul Gadbois structures the content around real-world scenarios: identifying when an incident has occurred, isolating affected systems, gathering forensic evidence and restoring operations. You’ll understand the relationship between incident response and broader security controls, plus how to measure response effectiveness against ISO/IEC 27002 benchmarks.
Who Is This Course For?
Ideal for:
- Security Operations Centre (SOC) analysts: Need hands-on incident classification and containment procedures aligned to recognised standards
- Compliance and risk managers: Must demonstrate ISO/IEC 27002 incident handling capability to auditors and stakeholders
- IT security leads transitioning to incident response: Want a structured, standards-based framework before handling live incidents
May not suit:
- Security architects: This course focuses on incident execution, not designing security architectures or control frameworks
- Absolute beginners to cybersecurity: Assumes familiarity with basic security concepts and IT infrastructure; not an entry-level introduction
Frequently Asked Questions
How long does Managing Information Security Incidents (ISO/IEC 27002) take?
1 hour 57 minutes of video content. Most learners complete it in one sitting or across two focused sessions.
Is this course hands-on or lecture-based?
Pluralsight courses combine expert-led video instruction with practical labs and sandboxes. You’ll apply incident response procedures in simulated environments.
Will this help me pass ISO/IEC 27002 audits?
Yes—the course maps directly to ISO/IEC 27002 control objectives for incident management. It prepares you to demonstrate competence during compliance audits, though it’s not an exam prep course.
Who is Paul Gadbois and why should I trust this course?
Gadbois is a Pluralsight-vetted author. Pluralsight accepts only 5.5% of applicants as course creators, ensuring expert-level instruction. His content is trusted by Fortune 500 security teams.
Course by Paul Gadbois on Pluralsight. Duration: 1h 57m. Last verified by AIU.ac: March 2026.


